When you order with us, your winder ships out in 1 to 2 business days. We typically ship out your winder that day or the morning of the next day. (Dependent on what time you ordered)
Shipping takes 3-7 Business days to arrive to you.
With your order you will get a confirmation email that includes your shipping information so you can track your package. If you have any questions about your shipping contact us here:
If you have not received your package in over a week, contact us at the e-mail above and we can help you out.
If you ordered the wrong color or size, simply e-mail us and we will either be able to cancel your order or we will send you a prepaid shipping label. You can then go ahead and order the correct size. It takes a while for us to receive your return and issue your refund, so make sure to double-check your order before you check out!
When you order you have a 30 Day Trial to try out your winder. If you would like to send your winder back, we will send you a prepaid return label. Once we receive your winder we will issue you a full refund.